Refund and Returns Policy

Return Policy
At Bwardrobe, we strive to provide you with the highest quality of Mens & Womens clothes. We understand that sometimes issues may arise, and we are committed to ensuring your satisfaction. This Return Policy outlines the guidelines for returning products in the event of a manufacturing defect.
Return Eligibility: If you receive a defect, you may be eligible for a return. To qualify, the item must be unused, in its original packaging, and accompanied by proof of purchase. Please note that items damaged due to misuse, accidents, or normal wear and tear may not be eligible for return.
Return Process: If you believe your product has a manufacturing defect, please contact our customer service team within 7 days of receiving the item. Our team will guide you through the return process, including providing you with a return authorization number and instructions for shipping the item back to us.
Refund or Exchange: Once we receive the returned item and verify the manufacturing defect, we will offer you the option of a refund or exchange. If you choose a refund, we will process it in the original form of payment. If you opt for an exchange, we will ship a replacement item of equal value, subject to availability.
Return Shipping: If the return is due to a manufacturing defect, we will cover the cost of return shipping. We will provide you with a prepaid shipping label or arrange for a pickup of the item.
We value your satisfaction and aim to make the return process as smooth as possible. If you have any questions or need assistance with a return, please contact our customer service team, and we will be happy to assist you.
Please note that this Return Policy is specific to returns related to manufacturing defects. For general returns or exchanges, please refer to our Customer Service page for further information.
Last updated: 03-09-2023